We are dedicated to helping clients achieve their skincare goals. We offer complimentary consultations to better understand each individual's skincare needs. Based on a private skin analysis and conversation, both client and Palo Alto Laser and Skin Care will design a treatment plan that will best meet the expectations of the client.
Appointments are preferred, but not always necessary. If time is available, we will be happy to provide your desired treatment. However, most procedures are booked several weeks in advance. $150 deposit is required for appointments 45 minutes and over.
Check-in with front desk at least 15 minutes prior to your scheduled appointment to prepare for your treatment. We require that all new patients fill out medical history/ information and treatment consent forms. Annual consent forms are required for all treatments.
Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the other client's sessions can begin on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible, however with some treatments, it may be necessary to reschedule you.
Your scheduled appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us 24 hours in advance to avoid a $50 no show charge.
Palo Alto Laser & Skin Care accepts cash, Visa, MasterCard. Payment by check is accepted with two forms of identification.